Insights from the Spooner MAI team

The MCO's Role in Processing Treatment Requests

Transitional Work: Programs, Bonuses and Making Them Work for Your Business

A look at Ohio BWC’s Transitional Work Grant program and the bonuses available to companies that run their own transitional work initiatives.

Ohio BWC’s MCO Report Card: What Does It All Mean?

How to interpret the metrics and benchmarks on the annual MCO Report Card the BWC publishes during open enrollment.

MCO and TPA Responsibilities

Clarifying the distinct roles and responsibilities of a Managed Care Organization (MCO) versus a Third-Party Administrator (TPA).

Vocational Rehab in Ohio BWC Claims

Vocational rehabilitation services, eligibility criteria, and the return-to-work hierarchy for injured workers in Ohio.

Modified Duty Off-Site Programs

How Modified Duty Off-Site (MDOS) programs let injured workers perform duties for nonprofits while they recover.

How to Choose the Right MCO

The key criteria employers should evaluate when selecting a Managed Care Organization for their workers’ compensation claims.

Spooner MAI One Point of Contact

A single, dedicated point of contact streamlines communication throughout the claim.

Spooner MAI Web Access

Web access gives employers timely, online insight into their workers’ compensation claims.

Spooner MAI Best Practices

An overview of the best practices Spooner MAI applies to workers’ compensation management.