For Providers
Provider FAQ
Answers to the questions providers ask most.
How are bills paid in the $15K Program?
Under the $15K program, Spooner MAI does not manage the claim or authorize treatment. Providers bill the employer directly. For injuries dated before July 1, 2009, the employer negotiates reimbursement; on or after that date, the employer may use the BWC fee schedule. All bills should be paid within 30 days.
How do I get BWC certified?
Ohio-based providers should complete the MEDCO-13 or MEDCO-13a form and fax it to BWC Provider Enrollment. Out-of-state providers, or those with enrollment questions, should contact Spooner MAI at (440) 899-2400 or (800) 542-9479.
How do I check the status of a bill?
Use the online bill search tool in the secure provider portal to check a claim or bill status directly.
Still have questions?
Reach our provider team Monday through Friday, 8:00 AM–5:00 PM.