For Employers
How to File a Claim
Filing promptly accelerates an injured worker’s recovery and reduces costs. There are three ways to notify Spooner MAI of a workplace injury.
Online
Report a claim through the secure Client Access portal using your login credentials. If you need portal access, contact us and we’ll help you register.
Report online through the Client Access portal ↗.
Call Us
Contact our intake department or a claims analyst to report an injury. Please have the following information ready:
- Employee name, Social Security number, date of birth, address, and phone number
- Date of injury and a description of what happened
- Body parts affected
- Treating provider information
- The employee’s current work status
Call (440) 899-2400 or (800) 542-9479, Monday–Friday, 8:00 AM–5:00 PM.
Fax
Submit a completed Report of Injury form by fax. You may use your company’s form or download our template from the Forms page.
Fax completed forms to (440) 899-2411 or (800) 542-9480.
Need the injury report form?
Download the First Report of Injury and other frequently requested forms.